How to get visa information
Thank you for your interest in traveling to the United States of
America. Starting August 6 2007, the U.S. Consulate General in Vladivostok
has provided all visa- related information through a user-pays call
center.
This call center allows us to provide prompt and thorough service
to public. Previously, callers who wished to inquire about a visa
matter with the Consulate sometimes experienced delays before their
call was connected to a consular employee. This service, operated
by the Direct Star company, offers callers immediate access to a
wide range of visa-related information and the opportunity to speak
with a live operator from 08:00 to 20:00 Moscow time. This system
provides callers with a high level of service and alleviates the
frustration of those who were not able to reach the Consulate for
basic information about visas.
The call center provides information on all visa-related topics,
both immigrant and non-immigrant and is accessible through the following
numbers:
From Russia: (495) 787-2257, (495) 755-9323. Cost 71 rubles per
minute, with a 213 ruble minimum.
From the U.S.A.: 1-888-222-5673. Payment by credit card only. Cost
$12 per call, regardless of duration.
Operators are available from 8:00 to 20:00 Moscow time, Monday
through Friday.
The U.S. Consulate General in Vladivostok no longer accepts direct
calls from the public on visa-related matters. General information,
of course, will continue to be available on the Internet at http://vladivostok.usconsulate.gov.
If you have not found the information you were looking for, please
e-mail us at vladcons@state.gov.
Back to Foreign Citizen Services
Page
Back to Consulate home page
|
